ServiceMinder
Operations and CRM platform for home- and field-service franchise brands.
Regions: US
ServiceMinder is a business-management and CRM platform built for franchise brands, with particular strength in home- and field-service concepts, combining lead management, scheduling and dispatch, estimates and invoicing, and franchisor-level reporting across locations. For a franchisor, the draw is a single system that runs day-to-day location operations while rolling up the multi-location visibility and royalty/reporting data corporate needs. It's most at home in appointment- and service-based franchise models; a studio concept centered on class booking and memberships should weigh it against a studio-specific platform. Pricing is quote-based — confirm fit for your specific service model during a demo.
Reviewed by Miles Sutherland, Vendors & Equipment Editor
At a glance
- Focus
- Full-Suite
- Pricing
- Custom — quote-based
- Capabilities
- Royalty BillingYesFranchisee ReportingYesField AuditsPartialMulti-LocationYes
- Best for
- Home- and field-service franchise brands running ops and CRM in one system
- Differentiator
- Operations + CRM platform tuned for field-service franchise models
- Key features
- Scheduling & dispatchCRMFranchisor reporting
Alternatives to ServiceMinder
Other franchise operations software options for wellness franchises worth comparing against ServiceMinder.
LynkPilot
Franchise management for wellness brands: margin-based royalties, P&L collection, audits, and multi-location ops.
FranConnect
Enterprise franchise management platform for sales, ops, and marketing.
Naranga
Franchise operations software for emerging and mid-size systems.